You Asked, We Answered!

Our number one priority at Sunscape Resorts & Spas is making our guests feel at home and helping them have the most enjoyable and fun stay possible. We are always on the lookout for questions from future guests on Facebook, Twitter and TripAdvisor. Recently, we been interacting greatly with our fans and followers so we thought it would be helpful to put together these FAQ’s.

Are reservations or wristbands required at your resorts?

No!  Sunscape Resorts & Spas does not require guests to wear wristbands or make dinner reservations.

What types of beer are available at Now Resorts & Spas?

Our resorts always have a selection of American beer, including Budweiser or Miller, and a selection of Mexican beer such as Dos Equis, Corona, Modelo and Pacifico.

What is the Preferred Club? What is included?

The Preferred Club is an exclusive area providing exceptional services, a private lounge and Preferred Club suites offering additional amenities. Some of the additional benefits include: a private lounge that serves continental breakfast, private check in-check out, upgraded toiletries, complimentary internet access, complimentary newspaper in room everyday, hot and cold hors d’oeuvres in the evening, and more!

How old do children have to be to join the Explorer’s Club?

Our fully staffed and supervised Explorer’s Club is for children ages 3-12. Starting at 9am daily, kids will be able to participate in a number of fun activities and games, giving mom and dad a break! All of our staff is also trained and Red Cross Certified.

Do the resorts offer room service?

Yes, 24-hour room service is included! As part of our Unlimited-Fun® package, room service is available 24 hours a day as well as a daily, restocked mini-bar.

What is the dress code for dinner?

For dinner, we ask men to wear long pants (khakis, jeans or dress pants) and closed-toe shoes or sandals. Women are welcome to wear dresses, capris or skirts and dressy sandals.

Intrigued by the amentieis available at our resort? Stay with us at Sunscape Dorado Pacifico Ixtapa and take advantage of our fabulous spring savings. Click the below photo to book your stay today!

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Earth Hour at Sunscape Dorado Pacifico

At Sunscape Resorts & Spas, we believe in working toward a sustainable future. For that reason, Sunscape Dorado Pacifico Cancun participated in Earth Hour, an international declaration against the dangers of climate change. Earth Hour’s website defines the worldwide movement:

Hundreds of millions of people, businesses and governments around the world unite each year to support the largest environmental event in history – Earth Hour.

More than 6,950 cities and towns in 152 countries and territories switched off their lights for Earth Hour 2012, sending a powerful message for action to save the planet. This year marked the continuation of the movement going Beyond the Hour, with more than 200,000 individuals accepting I Will If You Will challenges on YouTube to turn their symbolic action for the planet into an ongoing commitment to a sustainable future.”

Before they turned off the lights, the Entertainment Staff gave a presentation to resort guests about the importance of conservation, including what children learned that day while at the Explorer’s Club.

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Make it at Home: Guacamole Dip

Guacamole is a staple at Sunscape Resorts & Spas. Guests often enjoy this yummy snack by the pool, on the beach or before lunch or dinner at one of our restaurants. It’s so simple to make, yet so delicious. Try making it at home with the below recipe and you’ll feel like you’re dining with us in Mexico!


  • 3 avocados – peeled, pitted, and mashed
  • 3 tomatillos, husked and chopped
  • 1 red onion, finely chopped
  • 3 roma (plum) tomatoes, seeded and chopped
  • 1 tablespoon lime juice
  • 1 teaspoon red pepper flakes
  • 3 drops hot pepper sauce
  • salt and pepper to taste


In a medium bowl, mix avocados, tomatillos, red onion, roma tomatoes, and lime juice. Season with red pepper flakes, hot pepper sauce, and salt and pepper. Cover, and refrigerate at least 45 minutes before serving. Serve with tortilla chips and enjoy!


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Feel Like You Are Flying

Experience the feeling of flying and perfect your aerial acrobatics at Sunscape Dorado Pacifico Ixtapa. The resort’s Euro Bungee allows guests to safely fly in the air and catch a bird’s eye view of the resort. Check out this fun video of one of our younger guests enjoying the Euro Bungee. Doesn’t it look fun?!

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Five Tips For Navigating Facebook Timeline

If you don’t already know, Facebook is changing all profiles to the timeline format on March 30th. We are taking this opportunity to give the Sunscape Dorado Pacifico Ixtapa Facebook page a facelift to make it even more appealing for our fans. Though this change can be a bit intimidating at first, we want to help ensure that our page still has the “community” feel that you have come to know and love. We value the opinions of all of our fans and want our page to continue to be a place where you can find information, ask questions and interact with us on a personal level.

Here are a few key facts about timeline that we think will help you better navigate the new look and feel of our page.

1. Cover Photos: As soon as you come to our page, you’ll notice a large photo at the top known as our cover photo. Since Facebook timeline is now very visual, this section gives us a chance to show off our beautiful property! Feel free to take this image and use it as the cover photo on your Facebook page. We want to see how much you love our resort through the use of one of our cover photos!

2. Posting to Our Timeline: When you post to our timeline, your post will no longer go immediately on our wall. Instead, it will go into a small box called “Recent Posts by Others” in the right hand corner of our page. If you click on one of the comments, you will open up a window, which shows all posts and you’re able to scroll through them. There’s no need to panic with this new feature. We’re still able see all your posts and will respond to them as we normally would!

3. Seeing Only “Posts by Others”: By default, Facebook will always show “Highlights” on our timeline meaning it will only display posts by us. For example, if you are on the Sunscape Dorado page—you will automatically only see posts by Sunscape Dorado until you start scrolling past the current month. However, if you’d like to interact with our page similar to how you did in the old format and just see posts from fans, simply change the drop down to “Posts by Others.” You’re also able to filter timeline to view friend activity, which will just show posts from your friends, and posts by page, which will only show posts from Sunscape Dorado.

4. Message Us: Great news! You can now message our pages directly by clicking on the message button at the top of our timeline. If you have an issue or question and do not publically want to post it on our page, feel free to reach out to us here. We’ll respond as quickly as possible!

5. Photos, Tabs & Sweepstakes: Our photos, tabs and sweepstakes have now moved from the left hand side of our page under our profile picture to the top of our page under our cover photo. Our photos, tabs and sweepstakes will all function just as they did on our old Facebook page. Simply click on whichever box you’d like and you’ll see its content.

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Vacationing with Teens

Does your family vacation with teenagers turn into week of arguing and attitude, instead of fun and relaxation? If so, here are some helpful tips from the staff at Sunscape Dorado Pacifico Ixtapa to make your next family vacation a happy one.

Balance the day with downtime and activities. Many young adults don’t like spending the entire day lounging by the pool or on the beach—activities are key to keep them from boredom. On the other hand, you need to give your teen time to relax, so don’t fill the entire day with a string of activities.

Give your teen some space. Teenagers do not want to be chained to their mom and dad the entire vacation. Many resorts, including ours, offer teen specific clubs that allow them to cut loose and spend time with other teens. Our Core Zone Teens Club offers nightly entertainment including mixers and bonfires, a snack bar serving non-alcoholic drinks and food, and a vast array of daily activities.

Food is a great pacifier. Teenagers seem to always be hungry, so make sure your teen is getting plenty to eat because a decrease in blood sugar levels equals an increase in attitude. Make sure your teens know all of the food options available, so they can easily snack when they want.  Even if your kid is snacking all day, don’t forget to schedule a family dinner or lunch that will allow your whole family to regroup and discuss the day’s activities.

Hopefully these tips will help to make your next family vacation an enjoyable one!


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A Guest Review of Sunscape Dorado Pacifico Ixtapa

You can be sure to expect a trip full of Unlimited-Fun® when you visit us at Sunscape Dorado Pacifico Ixtapa! In fact, to show you how much fun you can have, we wanted to share a recent review from one of our guests. If you’ve stayed with us recently or are planning to stay with us in the future, be sure to tell us what you think on Trip Advisor and our Facebook page!

Had a Great Time at Sunscape

Our family visited Sunscape and had the best vacation. We have stayed at other All-inclusive resorts and this resort was far above the rest. The food was excellent. Jose in the restaurant goes above and beyond to make sure each and every meal you have is a wonderful experience. We had a large group (16) and every night we were able to sit together and were served quickly. The breakfast buffet is especially great and was something to look forward to each and every morning. Also, the espresso bar was an extra special treat. You could order an espresso, mocha or latte anytime. There were small sandwiches and treats available there all day long. The barista was always smiling and happy to serve whatever drink you requested. Gabby at the kids club is very friendly and kids adore her. She has more energy than I have ever seen. Simon at the bar is always smiling and offers the best drinks. Alberto with the entertainment group went above and beyond to make sure we all had fun at the pool and the beach with many fun activities including beach volleyball, pool volleyball, walking on water, water balloon fights that included anyone who wanted to participate and bungee jumping.

The staff at this resort work very, very hard. They work long days in hot weather and are constantly cleaning. They are always smiling and asking if there is anything they can do for you. They are also very honest. My son lost a little water wallet in the pool that had money in it. The sunscape staff went out of their way to return the wallet to our room with the money inside when we assumed it was lost in the ocean.

We felt very safe and loved that there were guards at the front entrace and the beach entrace during all the hours. At other all inclusive resorts you have to stand in line early in the morning and fight for a seat at a sit down restaurant instead of a buffet. Not here……each night you have your choice of 3 restaurants and two of those are always sit down and not buffet. You never need a reservation.

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Win BIG in our Mardi Gras Facebook Sweepstakes

If you aren’t yet a fan of Sunscape Dorado Pacifico Ixtapa on Facebook, then we have a new reason why you should be! Not only do our fans gain access to our latest resort news, photos and promotions, but you can also enter our latest Facebook sweepstakes!

We just launched our Mardi Gras Facebook Promotion and will be giving away a free 3-night Unlimited-Fun® stay at our resort! All you have to do is “like” us on Facebook and enter the sweepstakes through the Mardi Gras Sweepstakes tab. The contest will run until April 30th, so be sure to enter and don’t forget to tell your friends to “like” us on Facebook too!

Don’t want to wait to win? Then book now with rates starting at $95. Plus receive up to $400 in resort coupons to be redeemed for spa treatments, romantic dinning and more.  Book your trip now to save big!

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Explore La Chole Archaeological Site

There’s so much to do and see when visiting us at Sunscape Dorado Pacifico Ixtapa! Guests at our resort have the opportunity to go on a number of excursions including one that lets them explore the archaeological site, La Chole.

Located just 25 minutes from Ixtapa, La Chole or La Soledad de Maciel is a small village with about 350 people and 80 houses. Since 1930, many artifacts have been found in this small town, including the King of La Chole stele and Mesoamerican ball court rings. However, formal excavation has only recently begun. In fact, in 2008, the federal government assigned archeologists to excavate the area and report their findings. To date, artifacts and jewelry found have been linked to cultures such as Tarascan, Aztec, Toltec and Olmec.

While some artifacts are in the Zihuatanejo Museum of La Costa Grande, La Chole now has its own new museum for people to visit. If you’re interested in an excursion to La Chole during your stay with us, simply stop by our activities desk upon arrival and our staff will be happy to help you plan your trip!


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Mardi Gras Madness at Sunscape Dorado Pacifico!

On Fat Tuesday, Sunscape Dorado Pacifico Ixtapa was transformed into The Big Easy as everyone celebrated Mardi Gras! Guests collected beads, watched street performers, ate creole delicacies, and danced to jazz music at a New Orleans-themed party. Kids decorated masks at the Explorer’s Club, and got their faces painted in green, yellow and purple. The day culminated in a resort-wide parade, lead by a Sunscape-style turtle float!

Kids make masks at the Explorer's Club

A parade down the beach, lead by a turtle float!

For more pictures of the festivities, check out our Facebook page!

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